7 Comments

Outstanding perspective on an important topic. Package design should be more than simply aesthetics. Your package should enhance the consumer experience.

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Thank you Ed! Aesthetics are important, but quite personal and subjective. Packaging should be pleasing the eye and driving business performance!

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Quick story - When treating urinary tract infections with a 10-day course of antibiotics, most patients feel symptom-free after three days and stop taking medicine. This non-persistence results in a resurgence of the disease. To address this behavior, we designed a package with ten individual daily dose cards for the medicine, and after the third, we inserted a card that told patients they were likely feeling better. Still, it was essential to complete the entire ten days of therapy prescribed by their doctor. Our package actually made a positive difference in addressing the lack of patient persistence.

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wow! that's what I call user-centric design!

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Now that I am 70, I wish more companies would focus on the consumer experience with their product and design packages that help rather than hinder usage. Here is a 1989 article referencing the package in the quick story - https://insights.citeline.com/PS016497/NORWICH-EATON-MACRODANTIN-PAYMENT-DATING-EXTENDED-TO-120-DAYS/

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There is growing segment of the population who shared that need and I think very little businesses that are building effectively on that

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Totally agree.

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